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Delivery and Returns Information

Delivery & Returns Information


Delivery Charges

When you place an order on this website we will contact you regarding delivery.

Our general terms are as follows:


Delivery of the orders will be in 2-3 working days.


Delivery is free of charge on all orders above AED 500 (within Dubai and Abu Dhabi) and AED 1000 (other Emirates).


Delivery Charge for Orders below the minimum Purchase: 
AED 25.00 + VAT (Dubai & Abu Dhabi) and AED 50.00 + VAT (Other Emirates)


Delivery will vary for out of stock products and we will notify you of this within 2 working days of your order, but delivery will always be within 6-8 weeks.



At Trees Stationery we set ourselves the highest standards of customer service and product quality. We strongly believe that our customers are our business and that is why we try to give the very best product range, the very best customer service and the very best quality products.


If, for any reason you are unhappy with any product we supply, please contact us as unfortunately we cannot accept the return of any goods which have been delivered as ordered, without prior permission.


When goods are returned, a credit will be given according to the condition of the goods returned. Re-stocking charges may apply. Goods must be returned at the customer's expense.


No goods are supplied on a sale or return basis.


Customer Services

At Trees Stationery, we have a team of trained customer services specialists and technical experts who can help you with anything from advice on products, technical support, queries on deliveries etc. Simply Whatsapp us on +971 52 7788667 alternatively email us at